Website chat
The Hokkot widget on your site: your colours, greeting and working hours, a knowledge base inside, file sending and a rating at the end of each chat.
Website chat plus the messengers your customers already use
Connect a channel once, and its messages show up in the Hokkot inbox next to website chats. The operator replies in Hokkot; the customer gets the answer in the app they wrote from.
Telegram
Create a bot in BotFather, paste its token into the project settings, and messages to the bot start arriving in Hokkot.
WhatsApp Business
Connected through the official WhatsApp Cloud API from Meta. Customers write to your business number as usual.
Instagram Direct
Direct messages to your business account arrive in the inbox, so you no longer answer them from a phone.
Facebook Messenger
Messages to your Facebook page. Messenger, Instagram and WhatsApp share one Meta app, so it’s set up once.
Viber
Connect a Viber bot with its token — popular in Ukraine and Eastern Europe.
X
Direct messages to your X account land in the same inbox as everything else.
How it works for the team
- Every message keeps the channel label, so the operator knows where the customer wrote from.
- Quick replies, notes, tags, assignment and ratings work the same way in every channel.
- Each project has its own set of channels — handy if you run several brands.
- Statistics show how many conversations each channel brings.
Want to see it on your own site?
Write to us right here — the chat button is in the corner. We’ll answer your questions and help you get set up.